Gold Loan Audit & Valuation Services

We provide thorough inspection and revaluation of sealed packets of gold assets to ensure accuracy and transparency in loan assessments. Our experienced assayers uphold the highest standards of risk management in every evaluation.

Each packet is carefully opened, the gold contents are physically verified, purity is tested, and weight is confirmed against records — generating a detailed discrepancy report for corrective action.

Our Touch & Feel Audit offers a hands-on evaluation of physical assets by experienced assayers to confirm authenticity and quality. With adherence to industry best practices, we instil confidence and reliability in asset valuations.

This service is ideal for periodic audits where quick but accurate assessment of gold quality is needed across multiple loan accounts simultaneously, without disturbing sealed packets.

Our Mystery Shopping service assesses customer experience and adherence to service standards at gold loan branches through discreet evaluations. The insights help institutions enhance customer service, operational efficiency, and regulatory compliance.

Our trained evaluators pose as regular customers and go through the complete loan application and disbursement process, documenting every step against defined service benchmarks.

Our on-call gold loan valuer service allows customers to request authorized bank staff to conduct gold valuation at the bank location. The valuation is carried out transparently in the customer's presence using approved testing methods and current market rates, ensuring accuracy and security.

This model is cost-efficient for branches with moderate gold loan volume, ensuring qualified valuers are available on demand without the overhead of permanent placement.

Gold loan valuation is available full-time at the bank location through authorized staff. Gold is tested and valued using approved methods and current rates, ensuring accurate assessment, transparency, and compliance with bank policies for secure and reliable gold loan services.

Ideal for high-volume branches where continuous valuation support is required throughout banking hours, our full-time valuers become a seamless extension of your branch operations.

Gold loan packet counting and tare weight audit service ensures accurate verification of pledged gold packets. Each packet is physically counted, sealed details checked, and tare weight verified to confirm correctness, helping maintain records accuracy, security, and compliance with internal audit and control standards.

This service is essential for periodic inventory verification required by regulatory guidelines and internal audit schedules at branch and vault level.